Michael's Optical

Establishment and health - Michael's Optical at 719 Higuera Street, San Luis Obispo, CA 93401, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.

Establishment's San Luis Obispo   Health's San Luis Obispo  

Contacts

Address:
719 Higuera Street, San Luis Obispo, CA 93401
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Website:
michaelsoptical.com

Phone number:
+1 805-543-5770

Categories:
Establishment   Health  

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Opening hours

Monday 09:00am — 05:30pm
Tuesday 09:00am — 05:30pm
Wednesday 09:00am — 05:30pm
Thursday 09:00am — 05:30pm
Friday 09:00am — 05:30pm
Saturday 10:00am — 04:00pm
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Reviews about Michael's Optical

  • kayd girl
    Apr, 08 2018
    ★ ☆ ☆ ☆ ☆
    I went into the San Luis Obispo store today with my husband. He was looking for new frames. We were approached by the owner's brother, Steve Nutt. At first he said something about it was good that we were shopping together because I could cast a critical eye on my husband's frame choices. Ok - I get it - we share our opinions with each other. Then came a moment that shocked us both completely. Nutt said something about we came in together, so he assumed we were together - that I wasn't someone my husband paid for. Yes -- that socially inept, crude horse's ass said that. For the record, Nutt, we've been together for over twenty years. I'm not a hooker. I was dressed in jeans, flat sandals and a tailored, collared shirt -- with simple jewelry. Nothing about how I dressed should have made you think I was a prostitute, you crude simpleton.

    Perhaps it's time your brother stopped letting you ride his coat tails --- stay behind the scenes and don't deal with the public --- you're hurting his business (and so will us telling this story to friends, family, colleagues and other community members). Steve Nutt from Michael's Optical. It's a name we will not soon forget.

    ..................... Here was the companies response and my reply back. It will give a clear picture about how Michael's Optical treats customers.

    "Michael's Optical strives for excellent customer service, I am sorry that we have fallen short of that goal. Our San Luis location has been exceeding customers expectations for over 30 years, in a large part, due to Steve. He has a great many patients that are loyal to our store because of his service, and he will be upset that he caused anyone undue strife."

    Here was my email back to him.

    "That's fine. How can you explain away what he said to me?! Makes me wonder how many more times he's said inappropriate things to customers that have gone unreported. Seems to me excuses aren't the answer. I would have felt a lot better to hear that he was confronted, owned his error and offered up a sincere apology. I suppose this stance is because he's your Uncle?"

    ...........................
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